Privacy Policy
Last updated: September 18, 2025
This Privacy Policy explains how WPEliteHub ("we", "us", "our") collects, uses, discloses and protects personal data when you visit wpelitehub.com or otherwise interact with our services. It is prepared to align with international standards including the EU GDPR, UK guidance and California privacy law (CCPA/CPRA).
1. Controller & Contact
Data controller: WPEliteHub (operating at wpelitehub.com).
Contact: For questions or to exercise your rights, please visit /contact/ or email contact@wpelitehub.com.
2. Scope & Legal Bases for Processing
We process personal data only where we have a legal basis to do so. Typical legal bases include:
- Consent — where required (e.g., non-essential cookies, marketing communications).
- Contract performance — to provide services you request (e.g., purchase, subscription).
- Legal obligation — to comply with applicable laws and regulations.
- Legitimate interests — where we have a lawful legitimate interest (balanced against your rights), such as improving our website, analytics, and fraud prevention.
3. What Personal Data We Collect
Examples of categories of personal data we may collect include:
- Contact information (name, email address, phone) when you contact us or register.
- Account and transaction data when you purchase or subscribe.
- Usage and technical data (IP address, device, browser, pages visited, cookies and analytics identifiers).
- Any content you post or submit on our site (messages, form entries).
We do not knowingly collect or target children under 16. If you believe a child has provided personal data, contact us and we will take steps to remove it.
4. How We Use Personal Data
We use personal data for purposes including:
- To provide and operate our services, process orders and deliver products.
- To respond to enquiries and provide customer support.
- To send transactional communications (invoices, updates) and — where consented — marketing communications.
- To detect, prevent and investigate fraud, abuse or security incidents.
- To analyze and improve the website and services using aggregated analytics.
5. Cookies, Tracking & Similar Technologies
We use cookies and similar technologies to operate the site, provide services, and analyze usage. Not all cookies require consent (strictly necessary cookies are exempt), but we obtain prior consent for non-essential cookies where required by law and provide users with clear choices to accept/decline.
- Strictly necessary: required for site functions (no consent required for these).
- Preferences: remember user settings.
- Analytics: aggregate site usage (e.g., Google Analytics) — generally requires consent in EU/UK.
- Marketing: advertising/tracking cookies — always require consent where ePrivacy/GDPR applies.
6. Your Rights (EU/UK Data Subjects)
If you are in the EU or UK, you have rights under the GDPR/UK GDPR including (subject to conditions):
- Right to access — request a copy of personal data we hold about you.
- Right to rectification — correct inaccurate or incomplete data.
- Right to erasure — also known as “right to be forgotten” in certain circumstances.
- Right to restrict processing — temporarily limit how we use your data.
- Right to data portability — obtain and reuse your data in a structured, machine-readable format.
- Right to object — where processing is based on legitimate interests or for direct marketing.
To exercise any rights, contact contact@wpelitehub.com.
7. California Residents (CCPA / CPRA)
California residents may have rights under the California Consumer Privacy Act (CCPA) and related state law changes (CPRA), including the right to:
- Know categories of personal information collected and purpose for collection;
- Request deletion of personal information (subject to exceptions);
- Opt-out of sale/sharing of personal information (where “sale”/“share” applies);
- Not be discriminated against for exercising privacy rights.
If you are a California resident and wish to exercise these rights, contact us at contact@wpelitehub.com.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected (including to meet legal, accounting or reporting requirements). Retention periods vary by data category — for example transactional records are kept for tax/compliance reasons, while marketing consents are kept until withdrawn.
9. Security
We implement appropriate technical and organizational measures to protect personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure/access. These measures are regularly reviewed and updated in line with risk (e.g., TLS/HTTPS, access controls, logging, encryption where appropriate).
10. International Transfers
If we transfer personal data outside your jurisdiction (for example outside the EEA/UK), we put in place legal safeguards permitted by applicable law (e.g., Standard Contractual Clauses, adequacy decisions, or other allowed mechanisms) to ensure an adequate level of protection.
11. Third-Party Services & Links
We may share personal data with trusted service providers who process data on our behalf (e.g., hosting, payment processors, analytics, email platforms). We require them to operate under contract and to maintain appropriate security. Our site may contain links to third-party sites; we are not responsible for their privacy practices.
12. Automated Decisions & Profiling
We may use automated tools for limited purposes (e.g., analytics, fraud detection). If we carry out automated decision-making that produces legal or similarly significant effects, we will meet applicable notice, transparency and rights requirements (including access and contest rights) required by law.
13. How to Exercise Your Rights & Submit Requests
To submit a request (access, deletion, portability, objection, or opt-out), contact: contact@wpelitehub.com or visit our contact page. Please provide sufficient information to verify your identity and describe the request.
14. Complaints & Supervisory Authorities
If you are in the EU or UK and are unhappy with how we handle your personal data, you may lodge a complaint with your local data protection authority — for example the Information Commissioner’s Office (ICO) in the UK.
UK ICO: ico.org.uk
15. Changes to This Policy
We may update this Privacy Policy occasionally to reflect legal, technical or business changes. We will publish the updated policy with a "Last updated" date. Where required by law, we will notify you of material changes and obtain any required consents.
16. Contact Us
If you have privacy questions, want to exercise your rights, or request additional information, please contact:
| Controller | WPEliteHub (wpelitehub.com) |
|---|---|
| Contact page | /contact/ |
| contact@wpelitehub.com |